How we work

Closeout moves fast and most of the friction in this business comes from things nobody said out loud. So here is how we handle every part of it, before you spend anything.

Pricing

Every price on the site is per unit, for the quantity you select, FOB the location shown on the listing. Your tier discount and any volume break are applied before you check out and are itemised in the cart. The price you see is the price we invoice for the goods.

Freight

Freight is quoted and billed separately unless a listing says otherwise. The number the cart shows when you enter a ZIP is an estimate, not a quote: it is based on pallet count and distance, and it does not know about liftgate, residential delivery, inside delivery, limited access or a carrier's fuel surcharge on the day. We book LTL and full truckload through our own carriers and give you the real number before anything ships. If our quoted freight comes in above the estimate you saw, you can cancel the freight and arrange your own pickup.

Condition and what "closeout" means

Condition, grade and case pack are stated on every listing. Closeout and overstock goods are sold as described, which is not the same as "as is": if a load does not match its description, that is on us. But shelf wear on outer packaging, mixed assortments where an assortment is stated, and short-dated stock where dating is disclosed are all normal and are not defects.

Inspection

On pickup loads you are welcome to inspect before you load out, and we would rather you did. On shipped loads, inspect at delivery and note anything wrong on the delivery receipt before you sign it. A clean signed receipt makes a freight claim very hard to win, for you and for us.

Shortages, damage and claims

Tell us within 5 business days of delivery, with photos and the count. Confirmed shortages are credited or replaced, your choice. Concealed damage needs the original packaging kept until the carrier inspects. We are not going to argue you out of a real problem, and we expect the same good faith back.

Payment

Card and bank transfer at checkout. Larger loads are usually better on bank transfer: it costs a fraction of card processing and has no card limit to run into. Net terms are available to company accounts once we have a history together, with a credit limit set per account. Until terms are granted, orders are prepay.

Availability

Quantities on the site are live and a load is not held until it is paid or, on terms, confirmed. On a popular lot the first confirmed order takes it. If something sells while you are in the cart, we will tell you plainly rather than quietly reducing your order.

Returns

Closeout inventory is not returnable for change of mind. It is returnable, refundable or creditable when it does not match what we described. If you are not sure a load fits your channel, ask us before you buy and we will tell you straight, including when the answer is that it does not.

Who you are dealing with

Dyson Kicks is the wholesale business of Dyson Pursuits LLC, a Virginia company sourcing since 2023. Reach a person at (703) 798-4350, WhatsApp, or dyson1allen@gmail.com, Monday to Friday 9am to 6pm ET.

These terms describe how we operate. The invoice for a specific load governs that load where the two differ.